Many independent training companies do not have either the time
or the resource to manage the administration associated with
running an open training course.
From taking enquires and bookings (either
on-line or via our dedicated telephone booking line) through
to despatching
joining instructions, ensuring every delegate is fully prepared
for the day, Factotum can help. Our friendly customer service
team provide some or all of the following, depending on your
needs
Handle course enquiries
Take course bookings, either on-line or over the telephone
Telephone calls can be handled via our Training Course Booking
Line OR
Via a dedicated line with all calls answered in your company name
Provide venue management
Manage any training materials or aids as required
Issue and track any invoices on your behalf
Our flexible pricing strategy is based on the value and number
of delegate seats you make available, the level of service you
require and uniquely they are directly linked to our
performance.
How many companies do you know who can offer that level of confidence
and flexibility?
On-going Training Course Management
Our On-going Course Management
Service offers the same
options and level of service as our Public
Training Course
Management BUT is aimed at those
companies who provide regular training courses and need
assistance
managing
them.
Factotum effectively act as your
back office support on a continual basis,
providing all the
advantages
of employing
your own support team at a fraction of the cost.
Once again our flexible pricing
strategy ensures that our clients pay us for what we
deliver meaning that you
can tailor our service to suit your budget.
For full details please contact one of our
friendly customer service advisors on 0800 619 1238
